crickex partner Responsible Gambling —
Keep yourself and your family safe
crickex partner believes entertainment should never become a burden. That is why we provide every member with multiple protection tools and support services to stay informed and safe. On this page you will find out how to set your own limits, recognise warning signs, and seek help when you need it.
What is responsible gambling and why does it matter?
Online betting and casino gaming is primarily a form of entertainment — much like spending money to go to a cinema or watch a cricket match. crickex partner always wants every member to enjoy this activity in a planned way, within their own financial means. For some people, however, gambling can shift from a habit to an addiction over time, and this can have a negative effect on their personal, family, and financial life. Responsible gambling means staying consciously aware so that this situation does not arise.
Our terms and conditions clearly state that participation at crickex partner is only for individuals aged 21 or above. We take the age verification process seriously and have strict measures in place to prevent minors from creating accounts. Please take special care to ensure that children or teenagers in your household cannot access your account — log out and keep your password secure.
Set a budget before you play and stick to that limit. Repeatedly increasing your bets to try to recover losses is a risky habit. Never gamble with borrowed money or funds set aside for household essentials. Our privacy policy contains full details on how your personal information is protected — we never share your data with third parties without authorisation.
Set your own limits and protection tools
crickex partner provides several practical tools to help you stay in control of your gambling. Contact our support team 24/7 via live chat or email for any assistance.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is in place, it cannot be increased immediately after being set — a straightforward way to keep your budget safe.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, you will be prompted to take a break automatically — making good decisions becomes harder during long sessions.
Cooling-Off Period
Temporarily close your account for anywhere from 24 hours to several weeks. During this time you will not be able to log in or place bets — giving you space to make decisions with a clear head.
Permanent or Long-Term Closure
Request to close your account for 6 months, 1 year, or permanently. Reactivating after self-exclusion requires a set waiting period and verification — this is the strongest protection measure available.
View Your Gambling History
You can view your deposit, withdrawal, and betting history at any time. Analyse your spending patterns — knowing the facts makes it easier to make informed decisions.
24/7 Support Team
To set any limit or raise a concern, crickex partner's support team is available around the clock in both Bengali and English — contact us via live chat or email.
Recognise the warning signs
If you notice any of the following signs in yourself, stop and seek help — this is not weakness, it is the right decision.
- You keep increasing your bets to try to recover losses and cannot stop gambling.
- You are hiding your gambling from family or friends, or lying about it.
- You are spending money meant for household essentials on bets, or borrowing money to gamble.
- You feel restless, irritable, or anxious when you cannot gamble.
- You are prioritising gambling over work, studies, or relationships.
- You repeatedly break or get around limits you set for yourself.
- Losses cause you intense distress or low mood rather than the same feeling winning gives you.
Some tips for safer gambling
- Treat gambling as entertainment, not a source of income — only use money you can afford to lose without affecting your household.
- Set a time and budget before each session, and stop when either limit is reached.
- Avoid placing bets when you are stressed, lonely, or upset — your ability to make sound decisions is reduced in these states.
- Do not gamble under the influence of alcohol or any other substance.
- Take regular breaks — get up, walk around, and spend time with family.
- If you ever feel you are losing control, put your account into cooling-off or exclusion straight away.
- Our FAQ section has more questions and answers on responsible gambling that you may find useful.
Where can you get help?
Acknowledging a problem takes courage. You can seek help through any of the channels below — in complete confidence.
crickex partner Support Team
For setting limits, taking an account break, or self-exclusion — contact our 24/7 live chat or email ([email protected]) for any matter. Support is available in both Bengali and English.
Family and trusted people
Talk openly with the people close to you. A family member or trusted friend can often recognise the depth of a problem before you do and help point you in the right direction. It is better not to try to handle it alone.
Professional advice
Mental health specialists, counsellors, and addiction treatment professionals are becoming increasingly accessible in Bangladesh. Speaking with a professional can help you reach an effective solution more quickly.
Remember — it is never too late to ask for help. crickex partner always wants everyone using our platform to remain mentally and financially well. If gambling no longer feels like fun, please take action yourself or talk to us.
crickex partner's commitment
We believe that the right information, the right tools, and caring support working together can keep gambling within the bounds of entertainment at all times. For players aged 21 and above, with responsibility.